News

5 July 2018

MTN Nigeria, Nokia Partner On Customer Service Platform

July 05, 2018 Daily Independent, Technology

Telecoms giant, MTN Nigeria, in partnership with Nokia has launched the first phase of its Customer Experience Management (CEM) platform which uses a cognitive analytical tool based on generated data about the customer; it will allow MTN to monitor its network as well as customer behaviour and their challenges, from an operation centre. According to […]

MTN Nigeria, Nokia Partner On Customer Service Platform Read more at independent.ng

Trending


You may also like

Categories


Recent Updates